One of the recurring challenges affiliates, agencies and advertisers face is finding up-to-date and accessible compliance information about networks’ affiliate quality teams.
While networks often publish this information on their websites, it’s not always easy to locate or compare, especially when each network has different reporting structures and systems.
This lack of consistency can make it time-consuming for agencies, advertisers and other affiliates to report bad actors in the channel.
That’s why we asked our member networks and platforms for the contact details of their teams so we could post here on the APMA website. And here it is, a simple, central resource to bookmark.
We’ll keep this resource updated regularly and welcome any feedback or additions from the community.
Affiliate compliance is one of those underrated and rarely talked about functions, but it’s vital to upholding standards and reputations. The teams deal with a whole host of issues and are largely unheralded. So, when you next raise a ticket or send an email, remember they have a tricky job to do and remember to be patient… _________________________________________________________________
Adtraction
For compliance questions, email Adtraction Compliance.
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Affiliate Future
For compliance questions, email Affiliate Future Network Quality
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Awin
Here’s the main email address for the Awin Partner Compliance team.
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CJ
If you have an active CJ account, you can select ‘Contact Support’ via the Support Centre. Alternatively, you can email their team.
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Impact
Impact tells us the quickest way to get a response is to raise a ticket on their platform, but if you need to get hold of someone, drop them an email here.
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Kwanko
Need to drop the compliance team at Kwanko an email? Go for it.
Also, if you need to contact their Data Protection Officer, email here.
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Rakuten
For help, email Rakuten Advertising’s compliance team
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Tradedoubler
Click here for Tradedoubler’s network quality team
The TD team also provided some network quality documents.
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Webgains
You can get hold of the Webgains team here.
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